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Return Policy

Welcome to our Return Policy!

We want you to love what you ordered, but if for any reason you're not completely satisfied, we offer a 14-day no-risk return policy. Simply return your item within 14 days of receipt, and we'll make sure the process is as smooth and hassle-free as possible. Your satisfaction is important to us, so if something’s not quite right, we’re here to help!                                                                                        

Please note the following for all returns:

  • Unworn & Unaltered: The item must be unused, unworn, and unaltered. We kindly ask that you try on your item in a clean, safe environment to avoid any damage or stains.

  • Original Packaging: The item must be returned in its original packaging, including all tags and labels still attached.

  • Timeframe: Returns must be initiated within 14 days of receiving your product. 

Contact Us: Please reach out to our customer service team at BWDesignsinc01@gmail.com with your order number and a description of the issue. We’ll guide you through the next steps and provide a return shipping label.

Final Note:

We understand that your purchase is a big decision, and we are here to help you every step of the way. If you have any concerns or questions about sizing, style, or fit before placing your order, please don’t hesitate to reach out. Our team is happy to assist you to ensure your item is exactly what you envision.

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